Frequently asked questions (FAQ)

How do I register to MyRoute-app?
To use MyRoute-app you need an account. An account is a registration with your email address and a password of your choice.  In addition, MyRoute-app offer...
Thu, 1 Aug, 2024 at 6:07 AM
How do I log in?
In order to log in to MyRoute-app, you must of course first have created an account. Haven't done this yet? Register quickly and read here how to log in...
Thu, 1 Aug, 2024 at 6:07 AM
Which subscriptions does MyRoute-app have?
At MyRoute-app we offer two core products: Routeplanner and Navigation. Read in this short overview what is possible with the different subscriptions. For ...
Thu, 1 Aug, 2024 at 6:07 AM
How can I purchase or change a subscription?
With MyRoute-app a lot is possible without a paid subscription, but a subscription is required to gain access to certain functionalities. Before you buy a s...
Thu, 1 Aug, 2024 at 6:07 AM
How do I check my subscription status?
You may sometimes have doubts about which subscription you have. Read this manual to find out how you can always check which subscription you have. If you ...
Thu, 1 Aug, 2024 at 6:07 AM
How do I enlarge the images of the manual?
Some images of the manual may not be visible on your computer or tablet. If so, you want to enlarge them. This can be done as follows: Option 1. Slightl...
Thu, 1 Aug, 2024 at 6:08 AM
Which map should I use?
MyRoute-app offers different maps to plan routes on. These are the maps on which the route calculation is done.  Standard (OpenStreetMap) A popular map...
Tue, 26 Nov, 2024 at 11:27 AM
How can I add waypoints by coordinates?
There are several ways to add a new waypoint to a route. In addition to clicking on a place on the map or entering an address, you can also add a waypoint...
Thu, 1 Aug, 2024 at 6:08 AM
How can I share routes and tracklogs?
MyRoute app allows you to share routes and tracklogs with others. This can be done in different ways and for other MyRoute-app users as well as for pe...
Thu, 1 Aug, 2024 at 6:08 AM
How do I prevent diversions at ferries and roads that are not recognized?
For the information in the route planner MyRoute-app depends on the information from the different map makers. Not every map recognizes the same roads and s...
Thu, 1 Aug, 2024 at 6:08 AM